TV Ears Additional Wireless Headset, Replacement headset for TV Ears Original, TV Ears Digital and TV Ears Dual Digital-11621

If anything out of the ordinary is happening, we recommend that you first perform a system reset. 1) Unplug everything from the transmitter (Audio & Power). 2) Wait about 10 seconds then firmly reconnect all cords. 4) Place the transmitter 3 to 5 feet off the ground and away from any obstructions. 5) Confirm the transmitter is receiving power by placing a headset in the charging cradle and making sure the charging light illuminates. 6) If you do not receive clear sound after the reset, please contact our technical support department for further troubleshooting